Bus Éireann Ireland Customer Care Phone number, Address, Hours, Stations, Schedule, Service, How to book ticket?, Travel with Pets, Vehicle

Bus ÉireannFounded: 2 February 1987; 36 years ago
Headquarters: Broadstone, Dublin
Service type: Bus & coach services

Bus Éireann is a state-owned bus and coach operator providing services throughout Ireland, with the exception of Dublin and the Greater Dublin Area, where bus services are provided by sister company Dublin Bus. It is a subsidiary of Córas Iompair Éireann (CIÉ). The company’s primary hub is Busáras, Central Bus Station, Store Street, Central Dublin.

How to contact Bus Éireann customer care?

Address: Broadstone Hall, Phibsborough Rd, Phibsborough, Dublin 7, Ireland

Phone: +35317033301

Customers Care:  Call us on LoCall: 0818 836 611, +353 1 836 6111 (outside of the Republic of Ireland)

Customers Care Hours:  Office Hours Monday – Friday 09.00-17.00, closing for lunch from 13.00 – 14.00.

Email: CustomerCare@buseireann.ie

Website: https://www.buseireann.ie/

Map: View Google direction here.

What are the services provided by Bus Eireann?

Public Service Obligation (PSO)School Transport ServicescCommercial Services

Local bus services throughout Ireland
City bus services in Cork, Galway, Limerick and Waterford
Town bus services in Athlone, Balbriggan, Drogheda, Dundalk, Navan, and Sligo
Commuter bus services radiating from Dublin, Cork, Limerick, Galway, and Waterford

Bus Éireann operates school transport services on behalf of the Department of Education and Skills (DoES)

Expressway Eurolines
Ancillary coach and bus hire

How many Fleet are there in Bus Éireann?

  • 1,200 (January 2018)

Bus Eireann Timetable

Real Time Information for Bus Eireann

Click the above link enter your stop name and route to get the real time information

Bus Éireann

Fare reduction at Bus Éireann

Cork Red Zone Galway & Limerick Red Zone Waterford Red Zone
Adult Young Adult / Student Child Adult Young Adult / Student Child Adult Young Adult / Student Child
24 Hour € 4.50 € 3.60 € 2.60 € 3.80 € 3.20 € 2.20 € 3.80 € 3.20 € 2.20
7 Day € 18.60 € 14.60 € 9.70 € 16.80 € 13.40 € 7.80 € 15.40 € 12.20 € 7.10
Monthly* € 68.00 € 54.00 € 34.00 € 60.00 € 42.00 € 29.00 € 54.00 € 42.00 € 26.00


Fare Type City Single Fares Town Single Fares
Leap Cash Leap Cash
Adult (Standard Zone) € 1.35 € 1.90 € 1.10 € 1.60
Adult (Higher Zone) € 1.55 € 2.20 € 1.35 € 1.90
Young Adult / Student (Standard Zone) € 0.65 n/a € 0.55 n/a
Young Adult / Student (Higher Zone) € 0.80 n/a € 0.65 n/a
Child (All Zones) € 0.65 € 0.90 € 0.55 € 0.90

Leap Card on Bus Éireann Public Services

  • PSO commuter services in the Greater Dublin Area. Leap products are available for designated Red, Green, Blue, Yellow and Orange zones.
  • PSO city and selected commuter & stage carriage services in Cork city and county. Leap products are available for designated Red & Green zones.
  • PSO city and selected stage carriage services in Galway, Limerick and Waterford cities. Zonal products are available for designated Red zones.

Greater Dublin Area Zonal Map

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How to buy tickets at Bus Eireann?

  1. Visit https://www.buseireann.ie/
  2. Enter the From to location
  3. Select the departure and return date
  4. Select the ticket type
  5. Click “search”
  6. Select your tickets
  7. Enter the passengers information
  8. Make a Payment

Bus Éireann

Can Bus Éireann carry bicycles on the Expressway?

  • Bicycles will be transported only if there is sufficient space
  • To be placed in the luggage compartment or other designated area of the vehicle
  • Fee for one trip- €10.00

How to get a refund for Bus Éireann ticket or Online Order?

Requests for refund will be considered only after receipt of written application. Apply by email or in writing and attach your confirmation email to:

Online Ticket Sales
Customer Care
Bus Éireann
Dublin 7
Note: Bus Éireann administration charge – €5 per transaction.

How can you find, if an item lost on Bus Éireann?

Phone:  Call us on LoCall: 0818 836 611, +353 1 836 6111 (outside of the Republic of Ireland)

Hours:  Office Hours Monday – Friday 09.00-17.00, closing for lunch from 13.00 – 14.00.

Contact Bus Éireann on Social Media

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