Irish Rail Dublin, is the operator of the national railway network of Ireland. Established on 2 February 1987, it is a subsidiary of Corsa Iompair Eireann (CIÉ). It operates all internal InterCity, Commuter, DART and freight railway services in the Republic of Ireland, and, jointly with Northern Ireland Railways, the Enterprise service between Dublin and Belfast. In 2019, IE carried 50 million passengers, up from 48 million in 2018, and a record peak
How to contact Irish Rail Customer Care?
Address: Iarnród Éireann HQ, Connolly Station, Amien Street, Dublin 1, D01 V6V6
Phone: (01) 8366 222 / 0818 366222
Hours:
07:00 -19:00 Monday to Friday (excluding public holidays)
08:00 -18:00 Saturday and Sunday including Bank Holidays
Website: http://irishrail.ie/
Map: View Google direction here.
Services at Irish Rail
- DART and Commuter Services
- Irish Rail Freight
- InterCity Services
- Rosslare Europort
What are the types of ticket available at Irish Rail?
Low Fare
Semi Flexible Fare
Flexible Fare
First Class Ticket
Adult Ticket
Child Ticket
Young Adult (19-23 years) / Student Ticket
Free Travel Pass Holders
Taxsaver
Annual
Weekly
Monthly
Child
Day Return
Family
First Class Upgrades
Group Travel
Open Return
Schoolchild
Single or One-Way
Young Adult (19-23 years) / Student
Trekker Four Day
Explorer
Leap Visitor Card
What are the ticket fare at Irish Rail?
Irish Rail Lowest web Fare
| Location | Adult Low Fare | Child Low Fare | Car Price |
| Belfast | € 13.99 | € 8.00 | € 21.21 |
| Cobh | € 24.99 | € 12.39 | € 34.31 |
| Cork | € 21.49 | € 12.39 | € 33.36 |
| Drogheda | € 9.75 | € 4.80 | € 6.35 |
| Fota | € 21.49 | € 12.39 | € 33.56 |
| Galway | € 13.99 | € 8.00 | € 26.68 |
| Kilkenny | € 9.99 | € 5.80 | € 16.46 |
| Limerick | € 14.99 | € 10.39 | € 25.96 |
| Rosslare/Wexford | € 7.49 | € 6.40 | € 19.82 |
| Sligo | € 14.79 | € 8.40 | € 26.24 |
| Tralee/Killarney | € 24.99 | € 12.39 | € 38.25 |
| Waterford | € 12.39 | € 7.20 | € 27.02 |
| Westport | € 16.00 | € 9.00 | € 32.32 |
For more information click here
Irish Rail Dublin Area and Short Hop Zone Train and Tram Map
Irish Rail Intercity Map
Irish Rail – Train Timetables
Where can you get Timetable Information?
Phone: Talking Timetable 1890 77 88 99
Contact your local station
How to book tickets at Irish Rail?
You can book your tickets:
- Online
- Customer Contact Centre (0)1 836 6222
- At selected Intercity Stations
- Selected Travel Agents
How to book tickets at Irish Rail through online?
- Visit https://www.irishrail.ie/en-ie/
- Enter the origin and destination
- Select a ‘Single’ or ‘Return’ ticket
- Select your date(s).
- Select the number of each ticket type you require and click ‘Go’
- select ‘Automatic Seat Selection’ or ‘Manual Seat Selection’.
- Enter the Passengers details
- Make the Payment
How to get refund from Irish Rail?
- Download the refund form
- Enter the name, address, email and phone number
- Select the refund reason
- Enter the travel information
- After completing the form send it to the following address
Refund Section,
Connolly Station,
Amiens Street,
Dublin 1,
D01 V6V6
| Compensation Payments | ||
| Delay | Ticket Type | Compensation |
| Delay of 60 to 120 minutes | Weekly, Monthly or Annual ticket holders | 25 percent cash refund for that day pro rata, based on cost of ticket. |
| Delay of 60 to 120 minutes | Intercity Single or Return ticket holders | 50 percent in vouchers or 25 percent in cash refund, Customer choice. |
| Delay of 120 minutes or more | Weekly, Monthly or Annual ticket holders | 50 percent cash refund for that day |
| Delay of 120 minutes or more | Intercity Single or Return ticket holders | 100 percent in vouchers or 50 percent in cash refund, Customer choice |
Can you take a Bicycle in Irish Rail?
Yes. Bring a folding bike or children’s bike on board
To book a space for your bike:
Bicycles on InterCity Trains
- Customers must book bicycle spaces for Intercity services, in advance, Via online
- Bicycles are only permitted within the passenger compartment if they fit into the dedicated bike space on-board, with the exception of ‘Fold-up’ bikes.
Bicycles on DART and Commuter Trains
- Bicycles are free on DART and commuter services. Bicycles that are folded and covered can be carried on all DART and Commuter services with no time restrictions.
- Before 10:00 and between the hours of 15:30 and 19:00 Monday to Friday (bicycles are not permitted on DART ).
- Customers can travel with bikes all day Saturday and Sunday.
What is the size limit of bicycles in Irish Rail?
A bicycle can be carried up to maximum of 1.8 meters in length and up to 0.865m in width
Bicycle Parking at Irish Rail Stations
Fold Up Bikes On-board Trains
Location: Sends to all of Ireland
Company: HighNelly
Address: Killduff, Pallasgreen, Co. Limerick.
Phone: (061) 388786 / 086 3967448
Website: www.bikehire24.com or www.foldingbikes.ie
For more information click here
Can you take pets in Irish Rail Service and what is the cost?
- Small dogs can be carried free of charge provided they travel on the owners lap
- Small cats can be carried free of charge provided they travel in a secure carrier on the customer’s lap
Download the Irish Rail App
Contact Irish Rail on Social Media
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