Payzone Customer Care Phone Number, Email, Address, Hours, Services, How to pay/get refund?

Payzone Customer Care Phone Number, Email, Address, Location,  and Social Media

Address: Payzone House, 4 Heather Road, Sandyford Ind. Estate, Dublin 18, D18 PD83

Phone: 01 207 6000
Retailer support: 0818 882 600
New business: 1800 746 4487


Hours: Mon – Sat: 9am – 7pm, Sunday  Closed


Map: View Google direction here.

About Payzone


Payzone Ireland is based in Sandyford, Dublin, and employs over 80 people in Ireland. The company was founded in 1989. It was previously traded as Alphyra (1999-2007) and ITG Group (1989-1999) and was listed on the LSE under ticker LSE: PAYZ. In 2010 it was acquired by Duke Street in a debt-for-equity deal, and it was sold to Carlyle Cardinal Ireland for €43.3m in 2015.

What are the services provided by Payzone?

The company processes a variety of electronic transaction services:

  • Debit/credit card transactions
  • Mobile phone top-ups
  • M50 motorway toll payments
  • Leap travel cards
  • Local property tax payments
  • Pay-by-phone parking
  • Pre-paid and bill pay utility
  • Parcel collection services.

How to pay electricity bill through Payzone?

  1. Visit
  2. Enter the card number, Amount to pay and email
  3. Click “Continue”
  4. Enter the location of meter
  5. Make the Payment

Note: If your registered customer you can regularly top up with your stored details


How to top up Leap travel cards through Payzone?

  • Visit nearest Payzone outlets
  • Top up your Leap travel card

How to pay electricity/ gas utility bill with Energy Voucher at Payzone Store?

  1. Bring your energy voucher to your local Payzone store
  2. The shop attendant will scan the barcode
  3. Their terminal will display the value of your voucher
  4. Give them your utility bill or PAYG card for payment using this voucher
  5. The shop attendant will process your payment and give you a receipt.

Note: The energy vouchers have a value of €50.

How to get refund at Payzone?

  1. Bring your refund letter containing the barcode to your local Payzone store
  2. The shop attendant will scan the barcode using the scanner
  3. Their terminal will display the amount of your refund
  4. They will then give you your cash refund and a transaction receipt.


1. Do donors need an account?
No, your donors do not need a account.

2. Can donors get refunds?
Yes, you can issue a full refund or a partial refund. If you choose to issue a refund the donation is automatically refunded to the card used in the purchase.

Contact Payzone on Social Media

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